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PRIVACY POLICY

 

At QÄSA QÄSA, we value our customers and respect their privacy. In line with the Data Protection Laws, maintaining your privacy and the security of your information is our highest priority.

DATA COLLECTION:

When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also receive cookie information via Wix & Google Analytics regarding how our customers are viewing the website. This enables us to improve our customer experience online. 

Newsletter / Email marketing - with your permission, we may send you emails about our shop, new products, offers, events and other updates.

The information we may collect:

Name

Email address

Billing address

Delivery address

Telephone contact

Credit/Debit card details (when you have placed your order)

IP address

Cookie information regarding your website visit

GIVING CONSENT / OPTING OUT:

If you choose to subscribe to the QÄSA QÄSA mailing list / newsletter, rest assured that we will never pass any of your information on to third parties.

 

You can unsubscribe at any time by emailing us at info@qasaqasa.co.uk or by clicking the 'unsubscribe' link at the bottom of our newsletters which can be activated by the click of a button.

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

 

THIRD PARTIES:

The third-party providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.

WIX E-COMMERCE PLATFORM

Our store is hosted on WIX. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We also use WixShoutout to send our emails to those subscribed on our mailing list.

Your data is stored through WIX’s data storage and databases. They store your data on a secure server behind a firewall. Read WIX's privacy policy here: https://www.wix.com/about/privacy 

STRIPE

Stripe is the payment processing tool that is used through our WIX platform to take online payments from our customers. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Read Stripe's privacy policy here: https://stripe.com/gb/privacy 

GOOGLE ANALYTICS

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. For more information, see 'How Google uses data when you use our partners' sites or apps'.  You may refuse the use of these cookies by selecting the appropriate settings on your browser. 

 

IZETTLE

iZettle is our payment platform for direct, physical sales to customers at fairs and pop-up events. Read iZettle's privacy policy here: https://www.izettle.com/gb/privacy-policy 

SELLERS OF OTHER QÄSA QÄSA PRODUCTS:

 

We sell a selection of our products through the retailer platform Not On The High Street and So Just Shop. See their privacy policies here:

https://www.notonthehighstreet.com/about/privacy

https://sojustshop.com/pages/privacy-policy

LINKS TO OTHER WEBSITES:

 

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

CHANGES TO THIS PRIVACY POLICY:

 

We may modify or update this privacy policy in order to reflect changes to our privacy practices, or for other operational, legal or regulatory reasons.  If we make changes to this privacy policy, we will notify you of such changes by posting the revised policy on this website, or by other means of communication where appropriate.

 

SECURITY:

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CONTACT:

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@qasaqasa.co.uk or by mail at: White Hart Lodge, Windmill Farm, Lamberhurst Quarter, Tunbridge Wells TN3 8AL.